What We Collect and Why We Collect It
When you open an account with us, we collect the details you provide directly — your name, contact information, and the payment method you link, whether that is DANA, OVO, or GoPay. We also gather technical data automatically: device type, browser session identifiers, and IP address.
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This lets us verify your account, process wallet transactions and detect unusual activity on your account. We do not sell your personal data to third parties. Payment details tied to your DANA, OVO, or GoPay wallet are handled only to complete the transaction you initiate and
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are not stored in full on our servers beyond what processing requires. Data we hold is kept only as long as your account remains active or as required under applicable law. When you close your account, we begin the retention wind-down process in line with our
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deletion schedule. You can ask us what data we hold about you at any time by reaching our support team. We process data for the purpose of account operation, fraud prevention, and improving the service we deliver to you in Indonesia.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.